Privacy Policy | ūü¶ÜThe Bow Tie Duck Manila
  • DELIVERY IN 48H 2 business days
    except for preorders.
  • AMAZING SUPPORT Chat with us everyday from 9am to 5pm

Privacy Policy

What data do we collect and why?

This Pri¬≠va¬≠cy Pol¬≠i¬≠cy gov¬≠erns the man¬≠ner in which The Bow Tie Duck, also known as, BTD Online Gro¬≠cery col¬≠lects, uses, main¬≠tains and dis¬≠clos¬≠es infor¬≠ma¬≠tion col¬≠lect¬≠ed from users (each, a ‚Äč‚ÄúUser‚ÄĚ) of the www‚Äč.bowtieduck‚Äč.com web¬≠site (‚ÄúSite‚ÄĚ). This pri¬≠va¬≠cy pol¬≠i¬≠cy applies to the Site and all prod¬≠ucts and ser¬≠vices offered by BTD Online Grocery.

Basi­cal­ly,

This doc¬≠u¬≠ment explains what data we col¬≠lect and why.

PER­SON­AL IDEN­TI­FI­CA­TION INFORMATION

We may col¬≠lect per¬≠son¬≠al iden¬≠ti¬≠fi¬≠ca¬≠tion infor¬≠ma¬≠tion from Users in a vari¬≠ety of ways, includ¬≠ing, but not lim¬≠it¬≠ed to, when Users vis¬≠it our site, reg¬≠is¬≠ter on the site, place an order, fill out a form, respond to a sur¬≠vey and in con¬≠nec¬≠tion with oth¬≠er activ¬≠i¬≠ties, ser¬≠vices, fea¬≠tures or resources we make avail¬≠able on our Site. Users may be asked for, as appro¬≠pri¬≠ate, name, email address, mail¬≠ing address, phone num¬≠ber, cred¬≠it card information.

Users may, how­ev­er, vis­it our Site anonymously.

We will col­lect per­son­al iden­ti­fi­ca­tion infor­ma­tion from Users only if they vol­un­tar­i­ly sub­mit such infor­ma­tion to us. Users can always refuse to sup­ply per­son­al­ly iden­ti­fi­ca­tion infor­ma­tion, except that it may pre­vent them from engag­ing in cer­tain Site relat­ed activities.

Basi­cal­ly,

You can vis¬≠it the site anon¬≠i¬≠mous¬≠ly. All per¬≠son¬≠al info are col¬≠lect¬≠ed only when you signup, login, order with us or sub¬≠scribe to newslet¬≠ters and such.

NON-PER­SON­AL IDEN­TI­FI­CA­TION INFORMATION

We may col­lect non-per­son­al iden­ti­fi­ca­tion infor­ma­tion about Users when­ev­er they inter­act with our Site. Non-per­son­al iden­ti­fi­ca­tion infor­ma­tion may include the brows­er name, the type of com­put­er and tech­ni­cal infor­ma­tion about Users means of con­nec­tion to our Site, such as the oper­at­ing sys­tem and the Inter­net ser­vice providers uti­lized and oth­er sim­i­lar information.

Basi­cal­ly,

We col­lect some infor­ma­tion about brows­ing pat­terns to detect what fea­tures are being used and what to improve

WEB BROWS­ER COOKIES

Our Site may use ‚Äč‚Äúcook¬≠ies‚ÄĚ to enhance User expe¬≠ri¬≠ence. User‚Äôs web brows¬≠er places cook¬≠ies on their hard dri¬≠ve for record-keep¬≠ing pur¬≠pos¬≠es and some¬≠times to track infor¬≠ma¬≠tion about them. User may choose to set their web brows¬≠er to refuse cook¬≠ies, or to alert you when cook¬≠ies are being sent. If they do so, note that some parts of the Site may not func¬≠tion properly.

Basi­cal­ly,

We use cook­ies to be able to save some infor­ma­tion ( as your cart ). You can refuse them, but it will make the expe­ri­ence broken.

USAGE OF COL­LECT­ED INFORMATION

BTD Online Gro­cery col­lects and uses Users per­son­al infor­ma­tion for the fol­low­ing purposes:

To improve cus­tomer service

Your infor¬≠ma¬≠tion helps us to more effec¬≠tive¬≠ly respond to your cus¬≠tomer ser¬≠vice requests and sup¬≠port needs.

To per­son­al­ize user experience

We may use infor¬≠ma¬≠tion in the aggre¬≠gate to under¬≠stand how our Users as a group use the ser¬≠vices and resources pro¬≠vid¬≠ed on our Site.

To improve our Site

We con¬≠tin¬≠u¬≠al¬≠ly strive to improve our web¬≠site offer¬≠ings based on the infor¬≠ma¬≠tion and feed¬≠back we receive from you.

To process transactions

We may use the infor­ma­tion Users pro­vide about them­selves when plac­ing an order only to pro­vide ser­vice to that order. We do not share this infor­ma­tion with out­side par­ties except to the extent nec­es­sary to pro­vide the service.

To admin¬≠is¬≠ter a con¬≠tent, pro¬≠mo¬≠tion, sur¬≠vey or oth¬≠er Site feature

To send Users infor¬≠ma¬≠tion they agreed to receive about top¬≠ics we think will be of inter¬≠est to them.

To send peri­od­ic emails

The email address Users pro¬≠vide for order pro¬≠cess¬≠ing, will only be used to send them infor¬≠ma¬≠tion and updates per¬≠tain¬≠ing to their order. It may also be used to respond to their inquiries, and/‚Äčor oth¬≠er requests or ques¬≠tions. If User decides to opt-in to our mail¬≠ing list, they will receive emails that may include com¬≠pa¬≠ny news, updates, relat¬≠ed prod¬≠uct or ser¬≠vice infor¬≠ma¬≠tion, etc. If at any time the User would like to unsub¬≠scribe from receiv¬≠ing future emails, we include detailed unsub¬≠scribe instruc¬≠tions at the bot¬≠tom of each email or User may con¬≠tact us via our Site.

Basi­cal­ly,

All the infor¬≠ma¬≠tion we col¬≠lect is to improve the expe¬≠ri¬≠ence we offer.

PRO­TEC­TION OF YOUR INFORMATION

We adopt appro¬≠pri¬≠ate data col¬≠lec¬≠tion, stor¬≠age and pro¬≠cess¬≠ing prac¬≠tices and secu¬≠ri¬≠ty mea¬≠sures to pro¬≠tect against unau¬≠tho¬≠rized access, alter¬≠ation, dis¬≠clo¬≠sure or destruc¬≠tion of your per¬≠son¬≠al infor¬≠ma¬≠tion, user¬≠name, pass¬≠word, trans¬≠ac¬≠tion infor¬≠ma¬≠tion and data stored on our Site.

Sen¬≠si¬≠tive and pri¬≠vate data exchange between the Site and its Users hap¬≠pens over a SSL secured com¬≠mu¬≠ni¬≠ca¬≠tion chan¬≠nel and is encrypt¬≠ed and pro¬≠tect¬≠ed with dig¬≠i¬≠tal signatures. 

We do not sell, trade, or rent Users per­son­al iden­ti­fi­ca­tion infor­ma­tion to oth­ers. We may share gener­ic aggre­gat­ed demo­graph­ic infor­ma­tion not linked to any per­son­al iden­ti­fi­ca­tion infor­ma­tion regard­ing vis­i­tors and users with our busi­ness part­ners, trust­ed affil­i­ates and adver­tis­ers for the pur­pos­es out­lined above. We may use third par­ty ser­vice providers to help us oper­ate our busi­ness and the Site or admin­is­ter activ­i­ties on our behalf, such as send­ing out newslet­ters or sur­veys. We may share your infor­ma­tion with these third par­ties for those lim­it­ed pur­pos­es pro­vid­ed that you have giv­en us your permission.

Basi­cal­ly,

We do every¬≠thing we can to pro¬≠tect your data, and we don‚Äôt sell it or trade it.

CHANGES TO THIS PRI­VA­CY POLICY

BTD Online Gro­cery has the dis­cre­tion to update this pri­va­cy pol­i­cy at any time. When we do, we will update accord­ing­ly and revise the updat­ed date at the bot­tom of this page. We encour­age Users to fre­quent­ly check this page for any changes to stay informed about how we are help­ing to pro­tect the per­son­al infor­ma­tion we col­lect. You acknowl­edge and agree that it is your respon­si­bil­i­ty to review this pri­va­cy pol­i­cy peri­od­i­cal­ly and become aware of modifications.

Basi­cal­ly,

If we need to change this doc­u­ment, we will change it.

YOUR ACCEP¬≠TANCE TO THESE TERMS

By using this Site, you sig­ni­fy your accep­tance of this pol­i­cy and terms of ser­vice. If you do not agree to this pol­i­cy, please do not use our Site. Your con­tin­ued use of the Site fol­low­ing the post­ing of changes to this pol­i­cy will be deemed your accep­tance of those changes.

Basi­cal­ly,

We con­sid­er that you accept these terms if you use our website.

CON¬≠TACT US

If you have any ques¬≠tions about this Pri¬≠va¬≠cy Pol¬≠i¬≠cy, the prac¬≠tices of this site, or your deal¬≠ings with this site, please con¬≠tact us at:

BTD Online Gro¬≠cery Wer¬≠co Arcade, Lot 18, Dr A. San¬≠tos Avenue, San Anto¬≠nio, Paranaque City, 1700 [email protected]‚Äčbowtieduck.‚Äčcom (+2) 8‚ąí967‚ąí1022

This Pri­va­cy Pol­i­cy is dat­ed: Novem­ber 162019

Basi­cal­ly,

If this is still unclear, con¬≠tact us. 

The Bow Tie Duck Guarantees

All over the world

We import from all over the world and respect the strictest international norms about the cold chain to ensure the safest and tastiest experience.

The Best Products on Earth

Our first job is to be the curators of your palate. We keep on traveling around the world, tasting and negociating products for your pleasure.

Delivery at your place

Upon order, you choose where and when you want to be delivered. Our delivery team will come to you with your items in a refrigerated vehicle.